Introduction
· Thanks
for your trust in the store “eMatj.com” and Zad Commercial Global Company.
· When
you use our services, you trust our store and you make us responsible for
protecting your data. We realize the volume of this responsibility. We
seriously work for protecting your data and we give you the control over it
according to the practices of this
policy.
· This
privacy policy aims at helping you to understand what data is that we collect
and process in relation to you, the reasons for collecting and processing it,
its limits, the limits of sharing it, the standards of disclosing it and the
method of updating and deleting it.
This policy should be carefully read before using the application and
the policy includes the following terms:
Section 1: Definitions
Section 2: Protection of Your Data
Section 3: Data We Collect About You
Section 4: Obligations of Sellers and Customers
Section 5: Cookies Policy
Section 6: Limits of Using Your Data
Section 7: Sharing Data of Customers
Section 8: Disclosure of Your Data
Section 9: Modifications
Section 10: Contacting us
Section 1: Definitions
In this policy unless otherwise required by the
context, the following terms shall have the meanings referred to.
“eMatj.com”, The “Store”,
“We”, “First Person Pronoun” or “Possessive Pronoun” refers to the site: “eMatj.com” and Zad Commercial Global Company in
Kingdom of Saudi Arabia.
“User”, “You” or "Your” refers to the person visiting, using or registering
membership in the store.
“Seller” refers to each person registering in the store and offering their
products for sale via the store.
“Customer” refers to each person, institution
or company giving the purchase order of products offered for sale via the
store.
“Products” refers to the products offered for sale via the site and they include
(men’s, women’s, girls’ and boys’ wear, shoes, jewellery, accessories,
underwear, bags and perfumes) and other products available via the store.
“Policy”
shall refer to this document as well as the terms and conditions contained
herein.
“Data” shall refer to the data collected
about the user or the data he provides to us or the data collected about the
devices he uses while communicating with the store or the data connected with
visiting and using the store.
Section 2: Protection of Your Data
(1) The store undertakes to keep your banking or personal data for the
period of time required by the nature of the transaction you are doing via the
store.
(2) The store undertakes not to deal with your personal data for
purposes not authorized or permitted in return for a fee or not with any other
body except in case this is required from us or permitted under the relevant
laws and instructions or with a prior written consent from the user to whom the
information is related.
(3) The store undertakes to keep the records containing the
personal data of the user or any records of online communications in our charge
or under our control or with our agents or employees.
(4) The store undertakes to take the reasonale steps for ensuring that
the user’s personal data and the relevant records are safely protected in a
proportionate way in relation to their importance.
(5) You know and agree that the internet isn’t a safe
means and the confidentiality of your personal data can’t be fully ensured.
(6) We on our part undertake within the limits legally
permitted not to uncover your confidential data and not to use it in a way that
conflicts with your right to privacy.
(7) We undertake not to circulate your data
and not to sell it to third parties.
Section 3: Data We Collect About You
We might collect and process the following data about you:
(1) Data you provide us with while registering in the store “eMatj.com”
such as the name, phone No, e-mail and address.
(2) Data you provide us with due to your entry with us into a sale
agreement such as the address in which you reside, your full name, your ID No
and other data necessary for the shipment.
(3) The data you provide to us in refundability or exchange requests and
the data of payment in connection with the recovery of the price of products or
the payment of the price differences.
(4) The data you might provide us with while providing the
services or at any time including but not limited to the nationality, address,
the bank account No, credit card No or the other data we ask you to provide.
(5) Data you provide us with when you enter a competition or
promotion sponsored by the store.
(6) Data you provide us with when you report a problem in the store.
(7) The data you provide us with upon the occurrence of a problem
related to the process of online payment of the amounts you must pay.
(8) Data you provide us with when you communicate with us or the
customer service for any reason.
(9) Data you provide us with when you evaluate the services you received
via the store.
(10) The data we see to be necessary for ascertaining your identity or
ascertaining the validity and legality of any operations you carry out via the
site including a photo copy of your passport or ID card.
Section 4: Obligations of Sellers and Customers
(1) The customer knows and agrees that the store controls only the data
collected by itself or providing by the customer to us and we have no control
over any data provided by the customer to the sellers. Thus, the customer shall
be bound not to disclose any unnecessary personal data to the sellers for the
provision of services. Also, the customer shall be liable for providing
directly any data to the sellers without any legal or joint liability of the
store.
(2) The sellers shall be bound to keep all the data obtained
from the customers whether through us or the customers themselves and the
seller acknowledges not to exploit this data in relation to any sale,
communication, direct or indirect or any exploitation of data whatsoever
without having the consent of the customer who owns the data. In case of the
breach by the seller of these obligations, he shall incur all the liability,
claims and compensations without our liability.
Section 5: Cookies Policy
Cookies are text files stored on your p.c when visiting some pages of
the web. These files will not cause harm to your p.c. They are used as follows:
(1) Cookies are used for the purpose of providing information
for example in the store “eMatj.com”, some cookies help us to specify the
errors and to fix them.
(2) Some cookies help us to remember the pages and models you watch when
you visit our store.
(3) Cookies aim at improving the trial of the store “eMatj.com” every
time you visit it.
(4) There are cookies of pages published via our store and they don’t
belong to us such as the content of the movie belonging to the site Youtube.com
and you know and agree that we don’t control the cookies of such sites and you
have to enter these sites and have access to the policies they follow.
(5) You can change the favorites of the cookies through entering the
settings of your browser and choosing the suitable ones for you.
Section 6: Limits of Using Your Data
We are always bound by protecting your privacy. Consequently, we use
your personal data for the following purposes:
(1) Enabling you to use our services in the best way and
providing always the best to you.
(2) Creating your account or your personal file through which we
communicate with us via the store.
(3) Processing the data you provide via our services such checking your
e-mail or that your phone No is active, fit for use and owned by you.
(4) Delivering products to you and communicating with you to specify
your place of residence and following this act up until it is finished.
(5) Communicating within the limits of our policy of refundability and
processing your refundability request as well as replying it.
(6) Receiving your questions, complaints and inquiries as well as
replying them.
(7) Receiving your comments and assessment of the service you received
via our store as well as replying them.
(8) Processing your answers to the questionnaires offered via the store.
(9) Providing you with the information about services and products you
order via our store.
(10) Providing you with the information about products we think you are
interested in including our special offers.
(11) For the purposes of internal work such as improving our services.
(12) For allocating the content, recommendations and advertisements we
offer or offered by third parties to you whether in relation to the services or
in any other place on the internet.
(13) Communicating with you in relation to the governmental contacts
according to our discretion in view of the changes of the privacy policy, the
conditions of use or any of our other policies.
(14) For complying with the regulatory and legal obligations.
(15) For the purposes revealed at the time of providing of your
information with your agreement and according to this privacy policy.
Section 7: Sharing Data of Customers
We share some data of the customers with the sellers registered in the
store to enable the seller to deliver the products to the customers as well as
the follow-up of the shipment and delivery process. Also, we might share your
data with the electronic payment bodies for authenticating the electronic
payment process you carry out through us and for securing it in addition to
returning the funds to you.
Section 8: Disclosure of Your Data
(1) You shall entitle us to allow our employees to
deal with your personal data within the limits of providing the services.
(2) We may disclose your personal data to any member of our group which
means our subsidiaries and our institutions.
(3) We might reveal your personal data to third parties when:
- We sell the assets of our institution
or upon the entry of partners with us, we hence reveal your data to the customer
or the new partner.
- The bodies share with us the provisions of services
for the protection from the credit risks, deceptions and online hacking.
- In case we are required to disclose your personal
data or to share it for the protection of the rights and property or the safety
of EMatj.com, our employees or others.
(4) We might reveal your personal data in compliance with legal
or contractual obligations in the following cases:
- In case we are required to disclose your personal
data or to share it in compliance with any legal obligation or for the
imposition or application of our terms and conditions or any other agreement.
- In case of rendering a judicial decision or order by
the various judicial competent bodies that bind on us.
- In case of issuing a decision by the public
authorities that bind on us.
Section 9: Modifications
(1) We shall be entitled to modify our privacy policy at anytime
and we shall publish a general notice of the new modifications via the store.
Also, we shall update “date of last update” at the top of this document.
(2) Your continuity of using the store after updating this
policy shall be deemed to be an express consent by you to these modifications
and a legal acceptance of the new practices and terms.
(3) In case you don’t agree on the new modifications and
updates, you must immediately suspend the use of the store.
(4) You should have access to the privacy policy from time to
another in relation to its terms and updates.
Section 10: Contacting us
You can contact us at anytime via, E-mail Address: info@ematj.com